Find answers to common questions about our auction process
Bidding
How can you purchase a vehicle?
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We offer two ways which can get you driving with us: auction bidding or get it before auction at a bargain price at the remaining balance due on it as stipulated.
Payment
On Pre-Auction is there any additional fee?
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You will purchase the vehicle at that exact advertised amount. This offer applies on given duration by court and banks.
Bidding
Is it possible to purchase before the auction date?
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First time buyers are to be created a client's profile which will enable them to obtain their FICA booking reference as the authentic code will also be required as you would have been classified as the potential buyer, seizing the vehicle for the remaining balance due without Balloon or hidden costs.
Vehicles
Are these damaged vehicles?
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No, all our vehicles undergo Dekra Inspection. Hence you are allowed to bring your own trusted third party to help inspect.
Payment
Why is the vehicle so affordable?
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We do not stock or buy our vehicles. We get our vehicles from the banks, meaning we do not price our vehicles. That would be the outstanding amount the previous owner was owing the bank, which can also be classified as the "Start Bidding Price" on the day of auction proceedings.
Payment
Is there any money to be paid prior to viewing?
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Only on Pre-Auction deals, there is a commitment charged to convince the auction management that we do have an interested potential client. You then can receive your BUYERS CODE authorizing them to release the vehicle from the auction warehouse.
Account
What is a buyer's code?
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A buyers code is a code sent to clients purchasing vehicles. Once the company receives your funds, automatically the system kicks out an OTP message which will gain you entry upon arrival as it will also allocate your appointment booking time. The buyers code enables us to dispatch a vehicle from our warehouse to the head office. DO NOT LOSE OR DELETE AS IT WILL BE YOUR ACCESS PASS AT THE PREMISES.
Account
If I am not happy with the vehicle nor the service of the company?
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Your funds are 100% refundable before you leave the premises. You can choose an alternative if we do have alternative vehicles that might catch your interest.
Account
How do I know I am at the safe corporation?
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We have a transparency policy that allows us to send validation business documents to validate the authenticity of the company prior to conducting business.
Account
How to register for auction?
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You can register to bid on an auction online or contact your friendly Sales team before the scheduled date. It's a quick and easy process. A once-off registration deposit of R10,000.00 is required — it covers bidding on any vehicle, and it is refundable.
Bidding
Is buying a car on auction worthwhile?
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Buying a used car is always a risk. But at an auction with other bidders vying for the same wheels, you have just a few moments to decide. Prior to auction day, view available cars. Full list becomes available at least a week before the scheduled auction date.
Payment
Can I get financed on your vehicle?
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There are different types of classified vehicles in terms of being structured as category (A) and category (B). Some are available for finance, although not from a zero slate.
Payment
At what rating should my credit score be to be considered for finance?
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Between 760 and 899, you are very good and likely to receive better than average interest rates from finance houses. Zero deposit may be available.
Still Have Questions?
Our customer support team is here to help you with any questions or concerns.